Frequently Asked Questions – FunctionalsShoes.com

Last Updated: [Month/Year]

Orders & Shipping

How long does shipping take?
• Standard: 3-5 business days
• Express: 2 business days
• Processing: 1 business day for in-stock items

Can I track my order?
Yes! Tracking information is emailed once your order ships.

Returns & Exchanges

What’s your return policy?
• 30-day return window
• Items must be unworn with original packaging
• Start your return at FunctionalsShoes.com/returns

Product Information

How do I choose the right size?
Each product page includes detailed size charts with foot measurements.

Are your shoes waterproof?
Water-resistant options are marked with a icon in product descriptions.

Payments

What payment methods do you accept?
• All major credit cards
• PayPal
• Apple Pay

Is my payment secure?
Yes, we use 256-bit SSL encryption for all transactions.

Account Help

How do I reset my password?
Use the “Forgot Password” link on the login page.

Can I modify my order after placing it?
Contact us immediately – we’ll help if your order hasn’t shipped.

Need More Help?

Our Customer Service Hub has additional resources.